Swansea Mystery Shopping

How can we help you?

If you’re looking for a mystery shopping company in your area, look no further.

Swansea is a coastal city and county in Wales, with a population of over 245,000 people. It has a rich history dating back to the medieval period, and it played a significant role in the industrial revolution. One of the most notable aspects of Swansea is its shopping scene. The city centre is home to a range of retail outlets, from high-street chains to independent shops and boutiques. The Quadrant Shopping Centre is a popular destination for visitors, offering a mix of shops and dining options. As a mystery shopping company, we can work with businesses in the area to help them understand their customer experience and improve their operations.

Swansea has a fascinating history, with a mix of industrial, mining, and maritime heritage. It was once a major centre for copper production and shipbuilding, and many of the town’s buildings and landmarks reflect this legacy. Today, the town’s economy has evolved to focus on a mix of services, education, and tourism.

Swansea University is one of the town’s major employers, along with the local council, the NHS, and private businesses in the service sector. The city has also seen a rise in the technology sector, with many startups and established companies choosing to base themselves in Swansea.

We have a deep understanding of the town’s shopping, history, and employment trends. Our work can help businesses to stay competitive in a rapidly changing marketplace, while also supporting the town’s economy and cultural heritage. Swansea’s unique mix of industrial and coastal heritage, along with its thriving retail and service sectors, make it a fascinating and rewarding place to work as a mystery shopping company.

  • Bespoke service
  • Nationwide coverage
  • Experience across many industries

Get a free quote and find out how we can help you.


Years’ Experience

We have been providing services to respected clients since 1997.


Mystery Shoppers

Nationwide coverage including specialist video shoppers.


Mystery Visits

Completed across a wide range of projects and industries.

Find out more

Every client is different. We’re here to help you find the right service for your needs without any obligation.

We look forward to providing you with actionable reports, strategic insight and recommendations on sales, service and compliance across all of your customer touch points.