Sunderland Mystery Shopping

How can we help you?

If you’re looking for a mystery shopping company in your area, look no further.

We have the privilege of working in one of the most vibrant cities in the North East of England. Located on the banks of the River Wear, Sunderland is a city steeped in history and culture. It has a population of over 275,000 people, making it the third-largest city in the North East after Newcastle and Middlesbrough.

One of the most significant advantages of Sunderland is its thriving retail sector. The city is home to several shopping centres, including The Bridges, a popular destination for high street brands and independent retailers. Sunderland is also home to a number of unique independent shops, particularly in the city’s Sunniside and Fawcett Street areas.

In addition to its retail scene, Sunderland has a rich cultural heritage. The city’s renowned Glass Centre showcases the region’s historic and contemporary glassmaking industry, while the Sunderland Museum and Winter Gardens offer a fascinating insight into the city’s past. The National Glass Centre, located on the banks of the River Wear, is a popular destination for both locals and visitors.

Sunderland is also home to the Stadium of Light, the home ground of Sunderland Association Football Club. The stadium is one of the largest in the North East, with a capacity of over 48,000 people. It has hosted a range of sporting events and concerts, including performances by the likes of Beyonce, Oasis, and Bruce Springsteen.

As a mystery shopping company, we are proud to be part of the vibrant business community in Sunderland. We are committed to helping local businesses thrive and to providing exceptional customer service to the people of Sunderland.

  • Bespoke service
  • Nationwide coverage
  • Experience across many industries

Get a free quote and find out how we can help you.


Years’ Experience

We have been providing services to respected clients since 1997.


Mystery Shoppers

Nationwide coverage including specialist video shoppers.


Mystery Visits

Completed across a wide range of projects and industries.

Find out more

Every client is different. We’re here to help you find the right service for your needs without any obligation.

We look forward to providing you with actionable reports, strategic insight and recommendations on sales, service and compliance across all of your customer touch points.