Stoke-on-Trent Mystery Shopping

How can we help you?

If you’re looking for a mystery shopping company in your area, look no further.

Stoke-on-Trent is a thriving city with a rich history, and we are excited to help businesses enhance their customer experience through our services. One of the main areas for shopping in Stoke-on-Trent is the intu Potteries Shopping Centre. With over 80 stores, it is the go-to destination for shopping in the city, attracting locals and visitors alike. The City Centre also has a variety of independent shops and boutiques, offering unique shopping experiences.

The city has a rich industrial heritage, with pottery and ceramics being an important part of the city’s history. The Potteries Museum and Art Gallery showcases the city’s history through its collections of ceramics and social history exhibits. The museum is a popular attraction for tourists and locals alike, attracting over 200,000 visitors each year.

Employment opportunities in Stoke-on-Trent are diverse and growing, with the city being home to many large employers, including Bet365, JCB, and Michelin. Additionally, Stoke-on-Trent is well known for its thriving creative industries, with many digital and creative companies choosing to set up in the city.

At our mystery shopping company, we have extensive experience in providing services to businesses in various industries, including retail, hospitality, and healthcare. Our team of experienced mystery shoppers can provide valuable insights and feedback to businesses, helping them improve their customer service and overall performance. We tailor our services to meet the unique needs of each business, providing customized solutions that drive results.

Partnering with us can help businesses in Stoke-on-Trent achieve their goals, whether it be enhancing customer experience, improving staff training and development, or increasing revenue. We look forward to working with businesses in Stoke-on-Trent and helping them achieve success through our services.

  • Bespoke service
  • Nationwide coverage
  • Experience across many industries

Get a free quote and find out how we can help you.


Years’ Experience

We have been providing services to respected clients since 1997.


Mystery Shoppers

Nationwide coverage including specialist video shoppers.


Mystery Visits

Completed across a wide range of projects and industries.

Find out more

Every client is different. We’re here to help you find the right service for your needs without any obligation.

We look forward to providing you with actionable reports, strategic insight and recommendations on sales, service and compliance across all of your customer touch points.