Newcastle upon Tyne Mystery Shopping

How can we help you?

If you’re looking for a mystery shopping company in your area, look no further.

Newcastle upon Tyne is a vibrant city located in the northeast of England, with a population of approximately 300,000 people.

The city is steeped in history, with landmarks such as the medieval castle and cathedral, which draw in visitors from around the world. The city also has a rich industrial heritage, with the iconic Tyne Bridge, the Gateshead Millennium Bridge, and the world-famous Angel of the North sculpture being among the city’s most recognizable landmarks.

Shopping in Newcastle upon Tyne is a popular pastime, with the city’s major shopping district being centered around Northumberland Street. Here, visitors will find a mix of high street brands and independent retailers. The city is also home to the popular Intu Eldon Square shopping center, which houses over 150 stores.

Employment in Newcastle upon Tyne is diverse, with major employers including Newcastle University, the NHS, and the city’s many digital and tech firms. The city has undergone significant regeneration in recent years, with the creation of Science Central, a hub for innovation and research, attracting businesses and investment to the area.

As a mystery shopping company, we can worked with businesses across the Newcastle upon Tyne area to help them improve their customer service, sales techniques, and overall performance. We provide detailed feedback to our clients, helping them to meet and exceed their customers’ expectations.

  • Bespoke service
  • Nationwide coverage
  • Experience across many industries

Get a free quote and find out how we can help you.


Years’ Experience

We have been providing services to respected clients since 1997.


Mystery Shoppers

Nationwide coverage including specialist video shoppers.


Mystery Visits

Completed across a wide range of projects and industries.

Find out more

Every client is different. We’re here to help you find the right service for your needs without any obligation.

We look forward to providing you with actionable reports, strategic insight and recommendations on sales, service and compliance across all of your customer touch points.