Luton Mystery Shopping

How can we help you?

If you’re looking for a mystery shopping company in your area, look no further.

Luton has a rich history dating back to the 6th century, with a long tradition of manufacturing, engineering, and aviation. Today, Luton is a bustling town with a thriving retail scene, a diverse economy, and a growing population.

The town boasts a number of popular shopping destinations, including the Mall Luton, which is home to over 120 retailers, as well as the recently opened Luton Exchange shopping centre, which features a range of high-street fashion brands, restaurants, and entertainment options. Other popular shopping areas include Bury Park, which is renowned for its vibrant South Asian market, and the historic High Town area, which has a range of independent shops and boutiques.

In addition to its retail offerings, Luton has a diverse economy that includes sectors such as aerospace, engineering, and logistics. Major employers in the area include Luton Airport, Vauxhall Motors, and the University of Bedfordshire. The town is also home to a thriving arts and culture scene, with venues such as the Hat Factory Arts Centre and the Luton Library Theatre attracting visitors from across the region.

As a mystery shopping company, we understand the importance of providing high-quality customer service in a town as diverse and dynamic as Luton. Our experienced team of mystery shoppers has worked with businesses across various sectors, from retail and hospitality to healthcare and education, and we have helped them to identify areas for improvement and make positive changes to their operations.

Our mystery shopping services are tailored to meet the specific needs of each individual business, and we use a range of metrics to measure customer satisfaction, including friendliness, cleanliness, product knowledge, and overall customer experience. By providing businesses in Luton with the tools they need to improve their customer service, we help them to increase customer loyalty and drive sales.

We are proud to provide mystery shopping services to the businesses of Luton and to contribute to the success of this vibrant and diverse town.

  • Bespoke service
  • Nationwide coverage
  • Experience across many industries

Get a free quote and find out how we can help you.


Years’ Experience

We have been providing services to respected clients since 1997.


Mystery Shoppers

Nationwide coverage including specialist video shoppers.


Mystery Visits

Completed across a wide range of projects and industries.

Find out more

Every client is different. We’re here to help you find the right service for your needs without any obligation.

We look forward to providing you with actionable reports, strategic insight and recommendations on sales, service and compliance across all of your customer touch points.