Leicester Mystery Shopping

How can we help you?

If you’re looking for a mystery shopping company in your area, look no further.

We have a unique understanding of the retail landscape in this vibrant city. Leicester is located in the East Midlands region of England and is the largest city in Leicestershire. The city has a rich history, with evidence of settlement dating back to prehistoric times, and it is well known for its cultural diversity and bustling retail scene.

As a mystery shopping company, we work with businesses across Leicester to provide them with valuable insights into the customer experience. Our team of experienced mystery shoppers visit local businesses and provide detailed reports on their experiences, covering everything from the quality of service to the cleanliness of the store.

One of the most notable features of Leicester’s retail scene is the Highcross Shopping Centre. This modern shopping centre is located in the heart of the city and features over 100 stores, including various major retailers. Outside of the city centre, Leicester is also home to a number of thriving retail districts. The Narborough Road area, for example, is a popular destination for independent shops and restaurants, while the Fosse Park retail park is home to a range of well-known brands.

We take pride in helping businesses across Leicester to improve their customer experience and increase their success. By providing detailed insights into the customer journey, we help businesses to identify areas for improvement and make informed decisions that benefit both customers and the business itself.

Leicester is a fantastic location with a diverse retail scene, coupled with its rich history and cultural significance, making it an exciting and rewarding place to work. We look forward to continuing to serve the businesses and customers of Leicester for years to come.

  • Bespoke service
  • Nationwide coverage
  • Experience across many industries

Get a free quote and find out how we can help you.


Years’ Experience

We have been providing services to respected clients since 1997.


Mystery Shoppers

Nationwide coverage including specialist video shoppers.


Mystery Visits

Completed across a wide range of projects and industries.

Find out more

Every client is different. We’re here to help you find the right service for your needs without any obligation.

We look forward to providing you with actionable reports, strategic insight and recommendations on sales, service and compliance across all of your customer touch points.