Leeds Mystery Shopping

How can we help you?

If you’re looking for a mystery shopping company in your area, look no further.

Leeds has a thriving retail scene, a rich history, and a diverse economy that makes it an exciting and rewarding place to work. It boasts a wide range of shopping areas, from the iconic Victoria Leeds shopping centre to the popular Trinity Leeds, Kirkgate Market, and the Merrion Centre. These areas offer a mix of high-end retailers, independent shops, and restaurants, making them popular destinations for both locals and tourists.

The city also has a fascinating history, dating back to the Roman era. Leeds played an important role in the Industrial Revolution and was once a major centre for the wool trade. Today, Leeds is a thriving hub for finance, law, and technology, with a strong presence in the healthcare and education sectors. Major employers in the city include the NHS, Leeds City Council, and the University of Leeds.

As a mystery shopping company, we believe that our services are essential for businesses in Leeds looking to improve their customer experience and stay ahead of the competition. Our mystery shopping programs help businesses to identify areas for improvement and make positive changes to their operations, leading to increased customer satisfaction and loyalty.

Our experienced team of mystery shoppers understands the unique challenges facing businesses in Leeds and can provide tailored solutions to meet their specific needs. We have worked with businesses across various sectors, including retail, hospitality, and healthcare, and have helped them to achieve measurable improvements in customer satisfaction and sales.

We are proud to provide mystery shopping services to the businesses of Leeds and to contribute to the success of this vibrant and dynamic city.

  • Bespoke service
  • Nationwide coverage
  • Experience across many industries

Get a free quote and find out how we can help you.


Years’ Experience

We have been providing services to respected clients since 1997.


Mystery Shoppers

Nationwide coverage including specialist video shoppers.


Mystery Visits

Completed across a wide range of projects and industries.

Find out more

Every client is different. We’re here to help you find the right service for your needs without any obligation.

We look forward to providing you with actionable reports, strategic insight and recommendations on sales, service and compliance across all of your customer touch points.