Dudley Mystery Shopping

How can we help you?

If you’re looking for a mystery shopping company in your area, look no further.

Dudley is a town in the West Midlands, located around 10 miles from Birmingham. It has a population of over 79,000 people and a rich history dating back to the Middle Ages. One of the most notable aspects of Dudley is its shopping scene. The town is home to the popular Merry Hill shopping centre, which attracts millions of visitors every year. As a mystery shopping company, we are able to work with businesses in the Merry Hill and Dudley area to help them improve their customer experience and operations. We can also assist smaller, independent businesses in Dudley to enhance their customer service and competitiveness against larger chains.

Dudley has a fascinating history, with a mix of industrial, mining and castle-based heritage. Dudley Castle is a major landmark in the town and is open to the public as a museum and zoo. Dudley was also a key player in the industrial revolution, with many factories and workshops producing goods that were distributed throughout the country.

Today, Dudley’s economy has evolved to focus on a mix of services and light manufacturing. The town’s central location makes it an attractive location for businesses, with easy access to major road networks and transport links. Major employers in the area include the local council, the NHS, and private businesses such as Jaguar Land Rover, which has a factory in nearby Wolverhampton.

We have a deep understanding of the town’s shopping, history and employment trends. With our assistance, businesses in Dudley can gain valuable insights into their customer experience and operations, helping them to improve and stay competitive in a rapidly changing marketplace.

  • Bespoke service
  • Nationwide coverage
  • Experience across many industries

Get a free quote and find out how we can help you.


Years’ Experience

We have been providing services to respected clients since 1997.


Mystery Shoppers

Nationwide coverage including specialist video shoppers.


Mystery Visits

Completed across a wide range of projects and industries.

Find out more

Every client is different. We’re here to help you find the right service for your needs without any obligation.

We look forward to providing you with actionable reports, strategic insight and recommendations on sales, service and compliance across all of your customer touch points.