Cardiff Mystery Shopping

How can we help you?

If you’re looking for a mystery shopping company in your area, look no further.

Cardiff is the capital city of Wales, with a population of approximately 340,000 people. It is a city with a rich history, dating back to Roman times. The city’s most famous landmark is Cardiff Castle, which was built in the 11th century and has been owned by the Marquesses of Bute since the 19th century. The castle is now a major tourist attraction, and hosts events and concerts throughout the year.

Cardiff is also a popular shopping destination, with a mix of high street brands and independent boutiques. The city centre is home to St David’s Shopping Centre, which is one of the largest shopping centres in the UK. The centre boasts over 200 stores, including John Lewis, H&M, and Apple.

Employment in Cardiff is diverse, with major employers including Cardiff University, the Welsh Government, and the NHS. The city is also home to a number of financial and professional services firms, including Admiral Group and Deloitte.

Our mystery shopping services can be used by a range of businesses in Cardiff, from luxury hotels to fast food restaurants. We provide detailed feedback to our clients, helping them to improve their customer service, sales techniques, and overall performance. Our experience in the Cardiff area has shown that businesses in the city take pride in their Welsh heritage and culture, and are keen to provide a high-quality experience for their customers.

As a mystery shopping company, we are proud to work with businesses in the area and help them to provide the best possible service to their customers.

  • Bespoke service
  • Nationwide coverage
  • Experience across many industries

Get a free quote and find out how we can help you.


Years’ Experience

We have been providing services to respected clients since 1997.


Mystery Shoppers

Nationwide coverage including specialist video shoppers.


Mystery Visits

Completed across a wide range of projects and industries.

Find out more

Every client is different. We’re here to help you find the right service for your needs without any obligation.

We look forward to providing you with actionable reports, strategic insight and recommendations on sales, service and compliance across all of your customer touch points.