Birmingham Mystery Shopping

How can we help you?

If you’re looking for a mystery shopping company in your area, look no further.

Birmingham is the second-largest city in the UK, located in the heart of the West Midlands. The city is known for its industrial past, as it was once the hub of the country’s manufacturing industry. However, Birmingham has evolved into a modern and cosmopolitan city, with a diverse population and a thriving economy.

One of the main areas of our business is conducting mystery shopping visits to local retail stores. Birmingham is home to some of the UK’s best-known shopping destinations, such as the Bullring, Grand Central, and The Mailbox. These shopping centers offer a wide range of high-street and luxury brands, attracting millions of visitors each year. Our mystery shopping services help retailers to improve their customer service, increase sales, and enhance their overall performance.

Birmingham is also rich in history, with many landmarks and attractions that showcase the city’s past. The city’s famous canals, for example, are a reminder of its industrial heritage, and offer a unique perspective on the city’s architecture and culture. The Birmingham Museum and Art Gallery is another popular destination, housing an extensive collection of art and artifacts that reflect the city’s history and diversity.

Employment is another important aspect of Birmingham’s economy, and our mystery shopping company is proud to be part of the city’s thriving business community. The city is home to many large corporations, such as Jaguar Land Rover, HSBC, and PwC, as well as a vibrant start-up scene. Birmingham’s strategic location, excellent transport links, and highly skilled workforce make it an attractive destination for businesses of all sizes.

As a mystery shopping company covering Birmingham, we are committed to helping local retailers improve their customer service and enhance their overall performance. We are proud to be part of this vibrant and dynamic city, and look forward to continuing to support the local economy for years to come.

  • Bespoke service
  • Nationwide coverage
  • Experience across many industries

Get a free quote and find out how we can help you.


Years’ Experience

We have been providing services to respected clients since 1997.


Mystery Shoppers

Nationwide coverage including specialist video shoppers.


Mystery Visits

Completed across a wide range of projects and industries.

Find out more

Every client is different. We’re here to help you find the right service for your needs without any obligation.

We look forward to providing you with actionable reports, strategic insight and recommendations on sales, service and compliance across all of your customer touch points.