Industries

Our services are adapted to suit your industry, whether you operate a retail chain or an airline.

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How can we help?

Our services include…

Accommodation

Hotels, resorts, campsites and serviced accommodation.

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Automotive

New and used vehicle sales, servicing, rental and fuel.

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Aviation

Airports, airlines and in-flight services.

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Bars & Pubs

Beer, wine, cocktail, spirit and alcohol-free venues.

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Betting & Gaming

Amusements, betting shops, casinos and racecourses.

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Coffee Shops

Eat-in and takeaway coffee shops, cafés and self-serve machines.

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Fast Food

Takeaway, quick service restaurants and delivery services.

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Financial Services

Banking, insurance, credit cards and mortgage brokers.

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Franchises

Product, service, brand and marketing compliance.

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Health & Beauty

Hairdressers, barber shops, beauty salons and spas.

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Healthcare

Care homes, hospitals, dental and medical practices.

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Leisure

Cinemas, bowling alleys, gyms, theme parks and more.

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Property

New build house builders and estate agencies.

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Restaurants

Fine dining, casual dining, buffet and table service restaurants.

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Retail

Shops, outlets, retail parks and shopping malls.

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Supermarkets

Superstores and local convenience stores.

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Transport

Bus, coach, rail and private hire taxi services.

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Travel

Booking platforms, tour operators and travel agents.

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25+

Years’ Experience

We have been providing services to respected clients since 1997.

20,000+

Mystery Shoppers

Nationwide coverage including specialist video shoppers.

40,000+

Mystery Visits

Completed across a wide range of projects and industries.

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Every client is different. We’re here to help you find the right service for your needs without any obligation.

We look forward to providing you with actionable reports, strategic insight and recommendations on sales, service and compliance across all of your customer touch points.